SureThink/Pricing

Pricing · billed annually

Priced per person,
not per document.

Per-document pricing makes you ration the thing you bought. You end up deciding which files are worth reading properly, which is exactly the decision the software was supposed to remove.

Team

$79/user/mo

For one desk getting its first pipeline into production.

  • Up to 10 users
  • 3 pipelines
  • All 25 shipped modules
  • 91 starter rules, versioned
  • Unlimited Test Bench runs
  • Drop Zone intake and Start case
  • Hash-chained decision records
  • Org-wide two-factor (TOTP) enforcement
Start here

Growth most firms

$149/user/mo

For several desks, several pipelines, and an audit function that asks questions.

  • Everything in Team
  • Unlimited users and pipelines
  • Four-eyes and authority maps per pipeline
  • Observe mode
  • Replay with pinned versions
  • AI usage console and a monthly AI budget
Book a working session

Enterprise

Let’s talk

For firms whose risk committee needs to read the architecture before the contract.

  • Everything in Growth
  • Named solutions engineer
  • Custom rule-pack authoring
  • Security review and DPA
  • Residency and retention commitments
  • Migration from an existing process
Talk to us

Annual billing. Monthly is available at a 20% premium — we would rather say that than print a monthly price and hide the annual discount in a footnote.

AI usage · metered separately

What the model calls
actually cost.

Model calls cost money. Bury that in a seat price and you are either overcharging the light users or quietly throttling the heavy ones. So it is metered, itemised, and shown to you.

ai usage · september $78.01 at published rates
Document reading$46.78
Document analysis$12.25
Bond review$10.58
Financial spread$8.40

1,120 calls · 2 failed, billed for what they produced
0 calls unpriced
no cost per case, on purpose

How it’s counted

  • Per call, both ways. A call that failed still cost money, so it still appears. Spend you cannot see is spend you cannot control.
  • Priced when it happens. The rate is frozen at write time. A later change to the rate card never rewrites what an old case cost.
  • Unpriced is never zero. A model with no rate-card entry reports as unknown. You find out by seeing a gap, not by being quietly wrong.
  • A monthly ceiling. Set with us, for your whole organization, and checked before every model call. At the ceiling, workflow steps hold and other AI work stops with a note saying why, rather than running up a bill overnight.
We don’t print a typical cost per case. It moves with how many documents a case reads and how long they are, so an average would mislead you more than it helps. We will estimate yours from a real file in the working session rather than quote a number that means nothing.

On every plan

What never sits behind a tier.

The accountability machinery is not an upsell. A four-person team carries the same risk per decision as a four-hundred-person one.

CapabilityTeamGrowthEnterprise
Hash-chained decision recordsIncludedIncludedIncluded
Human approval stationsIncludedIncludedIncluded
Sourced-confidence gradingIncludedIncludedIncluded
Test Bench (zero spend)UnlimitedUnlimitedUnlimited
Canadian data residencyIncludedIncludedIncluded
Org-wide two-factor (TOTP) enforcementIncludedIncludedIncluded
Pipelines3UnlimitedUnlimited
Four-eyes & authority mapsSingle mapPer pipelinePer pipeline
Observe mode—IncludedIncluded
Replay with pinned versions—IncludedIncluded
Custom rule-pack authoring——Included

Before you ask

The questions serious buyers ask.

What happens if we cancel?

You export everything — documents, structured output, decision records with their chains — in a format that stands on its own. The records are evidence about your business, not a feature of our subscription, and holding them hostage would be indefensible.

Do we need engineering to set this up?

Not for the pipeline itself. The builder is for the person who owns the process. Files go in by drag and drop, and everything that comes out — memos, letters, records, audit packs — downloads from the case.

What if the pipeline is wrong?

It is designed to be wrong in one direction: it stops rather than guesses. When it does misread something, your reviewer corrects it and the file keeps both figures with her name on the change — so the error becomes evidence rather than a silent bad number.

How long until it’s doing real work?

About a week to a first pipeline running on live files in observe mode, and a further two to four weeks before most teams let it act unsupervised on routine cases. We would be suspicious of anyone promising faster.

Can we keep our own rules?

You should. The 91 starter rules are a starting point for contract surety specifically; every firm edits them. Rules are versioned, so changing one does not rewrite the cases decided under the old version.

Is our data used to train models?

No. Not ours, not a vendor’s, not in aggregate, not anonymised. There is no setting for this because there is no other mode.

Start with one workflow

Start with the one workflow
you have to answer for.

Thirty minutes on your own process. We'll estimate your real cost per case from a real file rather than quoting you a range that means nothing.

  • A schematic of your workflow, yours to keep
  • The rule pack it would screen against
  • Your authority map, role by role
  • A sample decision record and a cost per file

No deck. We’ll ask you to bring one real file, redacted however you need it.